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Process Analyst

Salary: SGD70000 - 80000 / annum
Location: Singapore, Building F
Employment: Permanent
Reference: Job-F1-123-456

The Company F

A leading Environmental solution provider is looking for a process analyst to manage a diversified portfolio of applications related to the Sales & Marketing.The Role

Maintain and document key information related to the application/functionalities and the processes in place to manage them
Create/generate/maintain complex training document and provide training where required.
Provide solution expertise in analysis, implementation, training and change management for application enhancement.
Build and improve user knowledge base
Support super user network including the provision of application related advice and training, service request analysis and implementation, issue escalation to service managers

Your Profile

5 years of experience in business process related work (improvement, modelling, mapping)
Strong ERP system understanding and familiar with RPA.
Combined knowledge and interest mix between business and technology.
Business process background and organization change management experience - focus on the accounting and cost controlling
Structured and organized, combined with good level of coordination and communication skills
Ability to work independently, defining targets and prioritizing tasks in a demanding environment
Analytical, team-player, proactive and highly committed
Willing to travel for up to 2 weeks at a time
Knowledge of risk controls
Functional knowledge of any ERP system

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